Dell SOC Security Analyst – SecureWorks (Atlanta GA, Provident RI, or Lisle/Chicago) in Atlanta, Georgia

Cyber Security Analyst - SecureWorks

Opportunities available in our S ecurity Operations Centers in Atlanta, GA or Lisle, IL or Providence, RI

SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyber attacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.

In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Role Overview

Be part of an exciting team that deals with bleeding-edge information security attacks and incident response situations on a daily basis! As a Security Operations Center (SOC) Analyst within SecureWorks’ Managed Security Services (MSS) team you will aid in the management and monitoring of client IDS, IPS, firewall, DDoS mitigation, UTM, log management, and other devices.

Working in a 24x7x365 operations center environment with security and networking professionals, you will leverage internal platforms and use your in-depth understanding of exploits and vulnerabilities in order to provide network and data security for our clients. You will hone your skills to identify client security breaches, and act as a security advocate for a number of well-established global enterprise clients.

You will be responsible for performing highly detail-oriented work that involves performing security threat analysis of malware and web attacks, scheduling IDS signature platform updates, and working with clients to remediate security related issues based on operational needs.

Role Responsibilities

  • Perform accurate and precise real-time analysis and correlation of logs/alerts from a multitude of client devices with a focus on the determination of whether said events constitute security incidents

  • Analyze and assess security incidents and escalate to client resources or appropriate internal teams for additional assistance

  • Manage all customer situations in a professional manner with emphasis on customer satisfaction

  • Handle clients' requests and questions received via phone, e-mail, or an internal ticketing system in a timely and detail-oriented fashion in order to resolve a multitude of information security related situations

  • Interact with, configure, and troubleshoot network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote

Locations and Hours

Positions are available in all the following U.S. locations, across three shifts (Days, Evenings, and Midnights) and standard work schedules (schedules and shifts are not rotational):

  • Lisle, IL

  • Atlanta, GA

  • Providence, RI

As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.


Knowledge, understanding, and practical experience in the following areas:

  • 1-3 years’ experience as a network intrusion analyst or Bachelor’s degree in Cyber Security/Information Security

  • Linux/Unix and Windows operating system navigation and administration, working from the command line (vs using a GUI)

  • Networking protocols and services (FTP, HTTP, SSH, SMB, LDAP, etc.)

  • Identifying exploits, vulnerabilities, and network attacks

  • Packet analysis, and related tools (tcpdump, Wireshark, ngrep, etc.)

  • Using and recognizing regular expressions

  • Database queries and structures

  • Highly professional communication (written and verbal), teamwork and customer service skills -Attention to detail and great organizational skills

  • Problem solving, and ability to diagnose and troubleshoot technical issues

  • Ability to work both independently and collaboratively with peers, across teams, and with management

  • Professional communication both written and verbal

  • Desire for excellent customer service and client satisfaction

  • Strong passion for learning new technology and concepts quickly

  • Ability to understand and follow incident response procedures and take direction in a fast-paced environment.


  • Completion of a Bachelor’s degree or equivalent program in Computer Science, Computer Engineering, Electrical Engineering, Network Security, Information Security, Information Technology, or Mathematics (or equivalent work experience)

Preferred Certifications:

  • GCIA, GPEN, GWAPT, GCIH, GSEC, OSCP, OSCE, OSCP, or similar certifications


Positions are available in the following locations:

  • Lisle, IL

  • Atlanta, GA

  • Providence, RI

SecureWorks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SecureWorks will not tolerate discrimination or harassment based on any of these characteristics. SecureWorks encourages applicants of all ages. "

Job: Security Center Operations - Infrastructure Design and Management

Organization: Security Solutions

Title: SOC Security Analyst – SecureWorks (Atlanta GA, Provident RI, or Lisle/Chicago)

Location: GA-Atlanta

Requisition ID: 1700051N