Dell Inside Sales Representative in Austin, Texas

Inside Sales Representative - Round Rock, TX

Are you a professional who has a solid background in building relationships and a passion for selling and providing best solution for customers? Come and be a part of our growth and join our Sales Training Program!

Dell is hiring Inside Sales Representatives who have strong organizational, planning, and communication skills with a track record of building successful customer relationships in a transactional and relationship environment. An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience. This position offers you the opportunity to work in a merit based environment and utilize your sales experience, while scaling your career into advance sales and/or leadership in a Fortune 50 company.

Role Responsibilities

  • Effectively articulates the value proposition associated with Dell’s products and services

  • Connecting with our customers through 30-40 customer contacts per day

  • Responsible for driving inbound and outbound calls, emails, and proposals to focus on maintaining and expanding business relationships as well as gaining market share with existing and new customers

-Viewed as a trusted business advisor to the customer and utilizes the knowledge of Dell’s Financial Services products, technology, and services to help customers grow & thrive

-Recommends business solutions considering customer needs and Dell interests

-Builds relationships with customers based on knowledge of Dell’s technology, products, and services

-Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries

  • Utilizes a strategic approach to identify, evaluate, and recommend business finance solutions

  • Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs

  • Sells multiple lines of business or services (e.g. after point of sale, warranty tags, break/fix maintenance) with limited sales responsibility of high-end services (e.g. managed / professional services)

  • Sells products/services to higher end consumers, small or medium businesses or assist senior sales personnel with aspects of a larger deal. May also work with purchasing groups in large organizations

  • Develops account relationships typically with single decision makers within small businesses


  • 1-to 2 years of Customer Service OR sales experience

  • Strong knowledge of Dell technology, services, and financial products and is able to identify how these products and services align to customer needs beneficial.

  • A passion for Information Technology

  • Sells Consultatively – Ability to use collaborative communication to engage clients in discussions that result in mutual value

  • Uses Customer Research – Ability to uncover, identify and leverage published and internal customer information


As an Inside Sales Representative, you will enjoy the following benefits:

  • Attend our Inside Sales Training Program

  • $42K Total Compensation ($25,200 base salary and $16,800 target incentive) plus ability to over achieve through market leading accelerators

  • Up to $20K annually in additional Incentives (incentive pay paid monthly)

  • Uncapped Target Incentives

  • Overtime eligible

  • 3 weeks paid vacations (prorated)

  • Floating holidays

  • All major holidays time off with pay

  • Medical/ Dental/ Vision Insurance

  • Matching 401k

  • Opportunity for mentoring and ongoing development

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology

  • When we see something that could be improved, we get to work inventing the solution

  • Our people demonstrate our winning culture through positive and meaningful relationships

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential

  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

Come join us! For More Information , visit us on the web at

Job: Inside Sales Rep

Organization: Client Solutions

Title: Inside Sales Representative

Location: TX-Austin

Requisition ID: 17000XGZ