Dell Advisor, Service Delivery in Bangalore, India
Provides operational support to Clients for implementations and management of EMC Virtsutream federation solutions. Works closely with the customer on EMC Best Practices; ensures EMC solutions work as intended in the customer's environment.
Atleast 9 + years of Experience in remote IT Infrastructure support of global enterprise clients
Experience in supporting through ticketing tool using standard ITIL framework and sensitive to Client SLAs
Platform RHEL server administration ( mandatory)
Expertise in vCloud Automation Center & vRealize Automation Center architecture ( mandatory)
Expertise in vCloud Air /vCloud Director & Vsphere hypervisor ( mandatory)
Install ,configure and manage vRealize Automation Center 6.2 and components ( mandatory)
Manage and monitor machines and resource reclamation through VROPs
Ability to work in shifts in a 24x7 setup.
Excellent organizational skills and oral and written communication skills.
Critical attention to detail, thoroughness in documentation and mails
Ability to work independently.
Customer Service skill and clear communication
Strong technical aptitude.
Accountability and sense of urgency in delivery
Principal Duties and Responsibilities:
Support innovative cloud-based solutions from the virtualization layer up through the software defined and cloud management platform stacks
Help to document best practices in developing and deploying cloud-centric solutions
Deploy Distributed Execution Managers and agents for vRealize Automation Center connectivity
Configure endpoints to support compute fabric connectivity
Manage vRealize Automation Center 6.2 entities on VMware® hardware, third-party hardware, and cloud infrastructures
Configure& manage vRealize Automation Center infrastructure services
Configure and manage tenants and blueprints
Configure and manage a service catalog
Configure and manage role-based access control
Request and manage machines using the user portal
Understand and configure vCloud Automation Center workflows
Integrate VMware® vCenter™ Orchestrator™ with vCloud Automation Center
Automate application provisioning with VMware vCloud® Application Director
Provide day-to-day operations support for the cloud stack
Apply best practices, strategies, methodologies, and approaches to support of the cloud stack environment
vCAC Advanced Configuration (vRealize)
vCO Workflow development (vRealize Orchestrator)
Perform preventative maintenance
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Critical Hiring Criteria:
VCE - Virtual Computing Environment Coalition
500 - VIRTUSTREAM
India - Bangalore