Dell Advisor, Service Delivery in Bangalore, India

Job Description:

Skills Required:

Provides operational support to Clients for implementations and management of EMC Virtsutream federation solutions. Works closely with the customer on EMC Best Practices; ensures EMC solutions work as intended in the customer's environment.

  • Atleast 9 + years of Experience in remote IT Infrastructure support of global enterprise clients

  • Experience in supporting through ticketing tool using standard ITIL framework and sensitive to Client SLAs

  • Platform RHEL server administration ( mandatory)

  • Expertise in vCloud Automation Center & vRealize Automation Center architecture ( mandatory)

  • Expertise in vCloud Air /vCloud Director & Vsphere hypervisor ( mandatory)

  • Install ,configure and manage vRealize Automation Center 6.2 and components ( mandatory)

  • Manage and monitor machines and resource reclamation through VROPs

  • Ability to work in shifts in a 24x7 setup.

  • Excellent organizational skills and oral and written communication skills.

  • Critical attention to detail, thoroughness in documentation and mails

  • Ability to work independently.

  • Customer Service skill and clear communication

  • Strong technical aptitude.

  • Accountability and sense of urgency in delivery

Principal Duties and Responsibilities:

  • Support innovative cloud-based solutions from the virtualization layer up through the software defined and cloud management platform stacks

  • Help to document best practices in developing and deploying cloud-centric solutions

  • Deploy Distributed Execution Managers and agents for vRealize Automation Center connectivity

  • Configure endpoints to support compute fabric connectivity

  • Manage vRealize Automation Center 6.2 entities on VMware® hardware, third-party hardware, and cloud infrastructures

  • Configure& manage vRealize Automation Center infrastructure services

  • Configure and manage tenants and blueprints

  • Configure and manage a service catalog

  • Configure and manage role-based access control

  • Request and manage machines using the user portal

  • Understand and configure vCloud Automation Center workflows

  • Integrate VMware® vCenter™ Orchestrator™ with vCloud Automation Center

  • Automate application provisioning with VMware vCloud® Application Director

  • Provide day-to-day operations support for the cloud stack

  • Apply best practices, strategies, methodologies, and approaches to support of the cloud stack environment

  • vCAC Advanced Configuration (vRealize)

  • vCO Workflow development (vRealize Orchestrator)

  • Perform preventative maintenance

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

Functional Area(s):

VCE - Virtual Computing Environment Coalition



Business Unit:



India - Bangalore