Dell Tech Content Developer 3 in Bangalore, India

Job Description:

including installation, operation and maintenance instructions, and other types of technical content such as video scripts, blog posts, flowcharts, technical advisories, and release notes.

Works with editors, incorporating editorial feedback to ensure that company style and standards are appropriately expressed in technical content and media

Publishes content to a variety of outputs, including PDF documents, web pages, blog articles, wikis, videos, and online help systems.

May participate in social media discussions related to technical content and information experience.

Uses content authoring, publishing, and source control tools.

Leverages a variety of information sources including: bug comments, whiteboard discussions, community forums, knowledge transfer, third-party website and original equipment manufacturer (OEM) content

Participates in content development planning coordinates, and executes content development plans under general direction.

Exerts sphere of influence outside the immediate work group or department. Represents the organization on project teams and may perform technical project leadership roles while fostering collaboration within and across work groups.

Implements information design and delivery strategy, and recommends process improvements.

Operates proactively, may seek customer input and take responsibility for internal and external customer situations.

Understands prevalent software development methodologies.

Contributes to content plans that include user stories. Evaluates technical content against user information requirements.

Supports localization activities.

Acts as a customer advocate in UI development

activities and provides verbiage based on customer workflows and use cases.

Understanding of technical content authoring and UX workflows

Knowledge of industry standards such as DITA, XML, and HTML

Knowledge of job related content authoring, publishing, and graphic design tools

Skills : Ability to analyze information and draw accurate

conclusions. Communication skills. Problem solving skills. Project management skills. Mentoring/Coaching skills.

Typically requires 5 – 8 years of related

experience in a professional role with a Bachelor’s degree; or 3+ years with a Master’s degree; or a PhD without experience; or equivalent experience

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

Functional Area(s):

Engineering - Software

Business:

EMC GES

Business Unit:

200 - STORAGE CORPORATE

Location:

India - Bangalore

AutoReqId:

183307BR