Dell Maintenance and Renewals Specialist in Bracknell, United Kingdom
If you are passionate about security and eager to develop a career in technology sales, Dell EMC is the place to be. Within RSA, we are looking for a Maintenance and Renewals Specialist to work as part of a team based in Bracknell.
The Maintenance and Renewals Specialist will manage all aspects of relationships between RSA, channel partners and end users to close all SecurCare maintenance contract renewal available opportunities across all RSA products. You will become the inside point of contact for all channel partners for the allocated territory, reseller and distributor staff relating to maintenance contract renewal.
Become the point of contact for the RSA Distribution Partners, both inbound and outbound calls, provide quotations and associated sales support requirements to these partners and place quotations within the CRM system for maintenance contract renewal
To ensure that orders arrive on schedule & at correct value to the company
Preparation of documentation to end users, channel partners advising respective parties of maintenance renewal information
Preparation of quotations to channel partners and end users and place within the CRM system
Analysis of distribution sales reports to determine closure of maintenance renewal business
Forecast accurately on a daily basis and update Sales force.
Use of tools such as SAP & Diver to establish correct customer identity, license size and maintenance renewals
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Critical Hiring Criteria:
Excellent voice and telephone manner
Good command of spoken & written English and fluency in German
Able to function in a high pressure sales environment committed to over achievement
Responsive to customer requests and highly motivated
Confidence & persistence to handle objections and to make unsolicited calls
Team player who is able to work well with RSA staff and its channel partners
Good administration and attention to detail
Effective time management skills
Understanding of how the IT channel operates and their needs
Experience of using SalesForce CRM software and SAP software, Outlook and Excel
Self confident; history of over achievement on sales quotas, motivated by consistently over achievement of targets.
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
RSA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.
400 - SECURITY
United Kingdom - Bracknell