Dell Advisory Systems Engineer in Brentford, United Kingdom

Job Description:

The DELL|EMC Global Alliances segment continues to be a critical component of our go-to-market strategy to drive global growth, market expansion, and TCE Dell EMC most exclusive partners. Global Alliances is in the midst of a sweeping transformation initiative that will change our approach and charter with regard to how we support our biggest, best, most strategically relevant global partners. As we continue to raise the bar and add to our talent pool of technology thought leaders, as an Advisory SE it is a critical role in executing on that transformational agenda in Global Alliances.

At a high level the Advisory SE acts as the technology thought leader for the Service Provider, EMC and the industry while partnering with EMEA Account Manager and regional teams (SE and Client Director (CD)) and if applicable Global Account team the AM and extended team to architect an IT vision & roadmap supporting the account strategy and owning service creation and offering development activities.

Main responsibilities:

  • Acts as Technical Authority in the SP providing technical leadership and direction to customer and internal staff.

  • Successfully builds and maintains relationships with key SP decision makers and influencers from C level to solution teams, presales, product managers, cloud sales directors, app development teams, ops and engineering.

  • Supports and actively contributes to SP account strategy, IT vision and roadmap working in partnership with AM and extended team.

  • Owns, maintains and ensures execution of Account Technology plan and Services and Solutions Roadmap, including future state architectures, tactical/strategic initiatives and milestones, service offerings and business relevant technology solutions.

  • Ensures full Dell Technologies awareness within the different SP stake holders areas presenting the technical design and business value of proposed EMC solutions and business cases.

  • Identifies and drives SP Propositions as per customer needs and ensure SP Proposition catalogue is updated.

  • Leads and owns Service Creation activities (Solution Track) and deliverables with the SP following Service Creation framework. Work in partnership and strong collaboration with BDMs within the team who own the Business track.

  • Owns the enablement plan in the partner to ensure Service readiness.

  • Successfully builds and maintains relationships with the broader SP team in support of sales team objectives and engages and leverages corporate resources, abilities and personnel as appropriate.

  • Participates actively in Service Providers community and GA CTO forum driving best practise sharing, researches and communicates technology, industry and market trends and provides guidance on their application to SP and feedback of business requirements back into EMC's engineering and BUs in order to shape future Roadmap based on SP needs. .

As a PanEMEA SP SE in will be, in addition, responsible for:

• Strategy definition with GA SP Global Architect and GAM

• Successfully builds and maintains relationships with the broader SP team coordinating Field SEs in Theater ensuring strategy execution

• EMEA governance

• Coordinates and assists local account teams and BU specialists in the development of responses to customer requests and proposals as required.

• Maintains and leads an international virtual team community of technical resources covering the SP to drive standardization, consistency and leverage best practices and successes.

• Works with GAM/CD to create, maintain and regularly communicate a federated account technology plan to the federated virtual team.


• + 10-15y of experience in the IT field.

• +5y of experience: ICT Presales, Cloud solutions (aaS) and cost to serve models.

• +5y Service creation & Offering development and Sell in/out selling motion.

• +5y of experience working with/for/in Service Providers

• Excellent understanding of SP market and competition.

• Advance knowledge: Cloud stack and variants (IaaS, PaaS, SaaS), Storage, Virtualization, Availability, (H)Converged infrastructure solutions and one of the following Solution plays (Big data & Analytics, DevOps, Apps (Oracle/SAP/MS), EUC/VDI, Cloud).

• Master degree in Computer Science or equivalent - desired.

• TOGAF, ITIL or similar IT certification - desired.

• English and additional EU language desired.

• Excellent written, verbal, and presentation communication skills.

Interpersonal Skills:

• Leading virtual and cross-functional teams.

• Self motivated, proactive, results driven.

• Creative and innovative.

• Excellent written, verbal, and presentation communication skills.

• Ability to multi-task.

• Consultative skills.

• Customer first always.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

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United Kingdom - Brentford