Dell Security Service Assurance - SecureWorks in Bucharest, Romania

Security Service Assurance - SecureWorks

Bucharest, Romania

SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.

In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Role Overview

Role Responsibilities

The Security Service Assurance will act as a subject matter expert that will oversee the security infrastructure to assure that proper needed changes are being requested, tested, implemented according to the policies and best practices so that these will not interfere or impact any other platforms, servers or end users.

Skybox will be the common toolset consumed for performing actions on the network domain platforms. The suite of tools includes (but is not limited to) the following: CISCO ASA, ISE, VPN; Varonis; Bluecoat, SafeNet; McAfee; IronKey; CyberArk; InfoBlox; OKTA; Quest Change Auditor; Symantec DLP; Snare; CarbonBlack; FireEye. Activities include:

  • Continuous Process Improvement - Working in close relationship with the client in order to identify areas of improvement and to gradually enhance the service while the agreed upon SLAs are followed

  • Install, Move, Add, and Change (IMAC) - Support IMAC to the current deployment on request.

  • Deployment coverage verification - Test if the tools coverage is known and if it’s driven towards completeness.

  • Audits - Perform audits in order to establish if the baseline configuration policies has been followed and conduct demand assessments.

  • Governance - Perform governance activities in order to guarantee adherence to standards and to incorporate risk reduction and the closure of present security gaps in the overall process.

  • Maintain knowledge of current security trends and be able to clearly communicate them to Client.

  • Work with Client to assist with technical security escalations.

  • Keep Client abreast of problem status, set clear expectations, provide timely follow-up to Client and independently handle challenging Client situations on a daily basis.

  • Maintain knowledge of outstanding development issues and communicate development roadmap to Client as appropriate.

  • Learn and adapt to client’s culture, security strategies, security goals, security objectives, and security capabilities

As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.


  • Minimum of 3 years of experience deploying and overseeing security platforms and solutions

  • Minimum of 1 year of server, application and network security hardening experience

  • Working knowledge/experience of network and Windows systems security principles and applications, exposure and experience in data protection, cloud, email/web security gateways, endpoints, routers, firewalls, VPN’s and wireless devices

  • Detailed knowledge of security technologies and trends

  • Ability to understand the Client security policy and deploy controls that govern the program

  • Very strong written and verbal communications skills.


  • Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities

  • Self-starter; Ability to motivate others

  • Possess active Security certifications such as: CISSP, CISA, QSA, GIAC, OSCP


Bucharest, Romania

SecureWorks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SecureWorks will not tolerate discrimination or harassment based on any of these characteristics. SecureWorks encourages applicants of all ages.

Job: IT Security

Organization: Security Solutions

Title: Security Service Assurance - SecureWorks

Location: Europe, Middle East, Africa-RO-B-Bucharest

Requisition ID: 17000M1N