Dell Sr Analyst, Ent Tech Services in Cairo, Egypt

Job Description:

GENERAL SUMMARY Applies general systems level technical expertise to standard to moderately complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cu

EMC Values:

When you choose EMC, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

  • Ability to work in a high-pressure environment.

  • Problem solving skills.

  • Troubleshooting skills.

  • Exhibits confident behavior.

  • Time management skills.

  • Ability to work independently.

  • Knowledge of job associated database/software/documentation.

  • Customer focused.

Functional Area(s):

Customer Service & Support, Technical Support


EMC Corporate

Business Unit:



Egypt - Cairo