Dell Sr Advsr, Svcs Proj/Prog Mgmt in Dallas, Texas
Manages the delivery of ''billable'' Consulting Services for EMC engagements. Responsible for managing the life cycle of moderately complex, moderate risk projects from architectural design through customer and customer service turnover. Responsible for the development and execution of an implementation plan that articulates the role of EMC in the delivery of the designed solution. Ensures implementation of activities is coordinated with EMC talent and Partner Resources. Acts as primary interface to the customer, vendor and all EMC personnel associated with the engagement. Works under the general direction of either a Program Delivery Lead/Manager.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Responsible for the delivery of the project plan, the detailed Statement of Work (SOW) and Services Proposal content developed for the customer based upon customer requirements and system architecture. Maintains and submits clear and concise activity/progress/time recording reports to customers, management, and sales. Responsible for the implementation and daily management of activities, which are coordinated with EMC employees or Partner Resources. Ensures projects are delivered on time, within budget and to the satisfaction of the customer and sales. Communicates to all EMC concerned parties any existing or potential customer escalation issues. Proactively follows the EMC escalation and change control process. Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Holds responsibility for achieving the EMC Bar of Excellence as the highest level of Customer Satisfaction. Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Articulates the full value of the EMC Solutions and EMC Services business benefit to the customer. Provides a single point of contact during the project for all aspects of the engagement. Ensures a strong and seamless relationship by maintaining communications about the project to the team: sales, customers and delivery personnel. EMC Proven Professional Certification desired.
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Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.
Critical Hiring Criteria:
Project management skills. Financial and analytical experience. Communication skills. Leadership Skills. Ability to multi-task.
200 - STORAGE CORPORATE
US - Texas - Dallas