Dell Project Program Management Consultant - SDS TAM Services in DUBLIN, Ireland

Senior Project Program Manager - Cherrywood, Ireland

Join Dell and you’ll work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.

Scope of Role and skills overview

Looking to add an enthusiastic Program Manager to run programs for the GSD TAM services organization. The scope of this role includes but is not limited to operationalizing new TAM service offers and successfully bringing new TAM services to market, driving business improvements to increase productivity and organizational scaling and improving customer experience by enabling the TAMs to have the right customer engagement (tools, processes and delivery framework). This role requires a strong understanding of processes, ability to identify gaps and propose and implement new processes. Ability to perform cost benefit analysis, prioritize and implement the right solutions. Requires collaboration with internal partners as well as cross-functional and cross-regional teams. Analytical skills with ability to analyze data and draw inferences. Sound business and financial acumen. Project management skills to systematically drive global initiatives with proper planning, phase exits, risk management and executive updates. Relevant technical skills to run programs in an IT services environment. PMP and ITIL certification is a plus.

Manages projects, or specific activities related to projects within given constraints of scope, schedule, budget, and quality through the duration of the project.

Role Responsibilities

  • Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination and negotiation with key decision makers.

  • Uses experience, innovation and judgment to make decisions that may be based on partial information.

  • Considers Dell-wide implications of decisions and recommendations.

  • Adapts and integrates own experience with Dell-wide strategy.

  • Analyzes and forecasts business and market trends.

  • Develops innovative solutions to problems without precedent.

  • Invents new products and processes to achieve strategic business objectives.

  • Develops standards around which others will operate.

  • Designs and develops global processes, systems and/or applications.

  • Influences a broad spectrum of stakeholders toward achieving business goals.

  • Ensures understanding of technical matters by non-technical, executive decision makers.

  • Advises and councils key leadership on the latest principles, practices, and/or technologies and their practical application.

Requirements

  • Undergraduate degree and 8+ years, or Graduate degree and 6+ years of experience in Finance

  • Ability to lead large project teams.

  • Ability to communicate clearly and present at the senior leadership levels.

  • Experienced in resource management.

  • Experienced in solution design .

  • Experienced in being a change agent

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.

  • When we see something that could be improved, we get to work inventing the solution.

  • Our people demonstrate our winning culture through positive and meaningful relationships.

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Organization: Client Solutions

Title: Project Program Management Consultant - SDS TAM Services

Location: Europe, Middle East, Africa-IE-Leinster-Dublin

Requisition ID: 17000J6Q