Dell Capacity Manager in Glen Allen, Virginia

Job Description:

The Capacity Manager is the central point of contact for all capacity ensuring that adequate IT capacity exists to meet required levels of service and that IT management is correctly advised on how to cost effectively match capacity and demand. Oversee and coordinate implementation and maintenance of the Capacity Management process and activities throughout the IT organization.


  • Produce capacity plans according to established business planning cycles and contractual requirements; identifying requirements early enough to accommodate procurement and approval lead times

  • Document need for increases and reductions in hardware based on service level requirements, targets and cost constraints

  • Provide regular management reports which include current usage of resources, trends and forecasts

  • Ensure shortfalls in capacity are recognized and appropriate corrective actions are identified and progressed on a timely basis

  • Create and maintain forward looking capacity forecasts to predict future hardware/software spend

  • Provide regular reports on capacity to the appropriate parties

  • Organize and maintain a regular capacity review process

  • Initiate and coordinate actions required to maintain or improve capacity across IT units

  • Act as a coordination point for changes to capacity levels when needed


Financial and analytical experience.

Organizational skills.

Communication skills.

Cross-Functional skill.

Ability to work independently.

Presentation skills.

Microsoft Office

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Critical Hiring Criteria:

Functional Area(s):

Administrative Services & Operations



Business Unit:



VA - Glen Allen, VA - Herndon, VA - McLean, VA - Reston, WI - Madison, WI - Pewaukee