Dell Consultant, Change Management Lead - Transformation Office in Glen Allen, Virginia
Title: Transformation Office Change Management Lead
The Transformation Office of Virtustream is entrusted by the Executive Leadership Team (ELT) to manage the intersection of people, process and technology to define new ways of working at Virtustream. Our purpose is to deliver and enable the future-state cross functional operating model, processes and technologies that position Virtustream to accelerate our strategic
Role Purpose / Objective:
Purpose info here
Support Change Management for Transformation Office Initiatives
Champion Change Management and its benefits in the wider organization
Plan and execute Transformation Office’s internal communications
Support and champion the overall transformation office mission and goals
Apply a change management process and tools to create a strategy to support adoption of the changes required by projects / initiatives / changes.
Conduct readiness, impact and stakeholder assessments, evaluate results and present findings in a logical and easy-to-understand manner.
Develop actionable and targeted change management plans, including stakeholder management plan, communication plan, sponsor roadmap and training plan. Define methods of monitoring adoption, assign ownership of monitoring processes, drive active monitoring and timely resolution of identified adoption gaps and issues
Champion change management in the wider organization, collaborate and communicate – continually identifying and using opportunities to further the organizations change management awareness.
Partner with HR to ensure that new skills and knowledge requirements are incorporated into the L&D structure (Learning paths, etc…)
Define change management metrics for projects, measure and report results.
Proactively identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. Create and execute reinforcement mechanisms, drive celebration of successes
Work with functional areas, leads and SME’s to develop learning needs assessment, training curriculums. Execute/ oversee execution of training, and track training attendance and training outcomes.
Develop communications materials when needed or oversee communications support when other resources are available.
Collaborate with other internal communications areas to broaden awareness of projects and standardize message architecture
Required Experience / Skills / Abilities
Bachelors degree in Communications, HR, Information Management or related field
Minimum five years in communication-focused role including at least two years of hands on change management experience
Change Management Certification a strong plus
Expert user of Microsoft Office tools (Powerpoint, Word, Excel)
Change Management for ERP or other large, cross-functional implementations a plus
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
At least three years of experience executing change management in complex, global, matrixed environment
Exceptional communication skills, both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Must be a team player and collaborator
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
Critical Hiring Criteria:
Engineering - Other
500 - VIRTUSTREAM
VA - Glen Allen, VA - Herndon, VA - McLean, VA - Reston, WI - Madison, WI - Pewaukee