Dell Account Manager - Public in OSLO, Norway

Account Manager

Competitive salary

Oslo, Norway

If you are passionate about computer technology and eager to develop a career in technology sales, Dell is the place to be. Within our Commercial Sales Team , we are looking for an Internal Sales Representative (ISR) to work as part of a team based in Norway .

Dell EMC is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

The Internal Sales Representative (ISR) is responsible for building strong relationships and ensuring a strong customer experience with existing and potential customers. A key aspect of this role is to develop Dell EMC’s Client Solutions (Desktop, Notebooks, Workstations, Tablets Software & Peripherals), Enterprise Solutions (Servers, Storage & Networking) and associated Services (Support, Deployment, Dell EMC Financial Services) within their portfolio.

Key responsibilities

As well as building business with existing customers, the scope of the role will also include developing relationships with new clients. You will be working with other Dell EMC functions including Sales Operations, Customer Care, Brand, Finance and Logistics to deliver a positive customer experience. You will:

  • Achieve targets by selling, up-selling and cross-selling our technology solutions using outbound calling, consultative and influencing selling techniques to create positive results for Dell EMC, our distributors and our customers

  • Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders

  • Work closely with outside sales representatives and distributors to acquire new opportunities

  • Conduct regular business reviews with customers and distributors

  • Develop robust account plans and pipelines to achieve business targets and grow Dell EMC’s market share

Essential requirements

  • Educated to Degree level or equivalent

  • Excellent phone and communication skills, written and spoken in English and Norwegian

  • At least two years’ experience in IT selling to end-user customers in the public sector

  • Demonstrable account management experience preferably selling client solutions or services

  • Ability to act as a sales consultant to support customer and distributor needs

Desirable requirements

  • The time management skills to meet multiple demands in a complex and changing environment

  • Experience in a cross-functional team

  • Financial acumen and data analysis skills

  • Experience working with Microsoft suite of software and ideally Salesforce.com

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Equal Opportunity Employer

Dell EMC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell EMC encourages applicants of all ages.

Organization: Commercial Sales and Enterprise Solutions

Title: Account Manager - Public

Location: Europe, Middle East, Africa-NO-Oslo-Oslo

Requisition ID: 1600110L