Dell Specialist 3, Inside Product in Porto Alegre, Brazil

Job Description:

Job summary:

Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity. Advises customer of product features, configurations, pricing, services and availability.

Principal Accountabilities:

Provides product or BU specific expertise May own account sets and/ or be called into accounts as opportunities are identified Acts as a technical resource to support the sales organization to meet and/or exceed their objectives Identifies customer needs/ requirements, and recommends the appropriate products and solutions Provides pre-sales technical support during the sales process Remains up-to-date on new product, technology, and services offerings Stays current on industry and vertical solutions as well Assists in the on-going technical education and development of the broader team Promotes and positions key strategic product and service offerings

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:


Uses strong knowledge base to build customer relationships and assist customers in developing business solutions using Dell specialized products and services

Strong level of competency in providing total solutions and providing cross segment teamwork

Exhibits a broad based knowledge of multiple or related industries as well as an acute business understanding

Gains industry certifications

Bachelor's degree and experience in Relationship Selling

Functional Area(s):




Business Unit:



Brazil - Porto Alegre