Dell Senior Security Program Manager - Secureworks - Remote in PRINCETON, New Jersey

Senior Security Program Manager - Secureworks - Remote (Northeast)

SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyber attacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat. In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Role Overview

Our business at SecureWorks is growing. We are looking for a Sr. Program Manager to join our team and manage our client’s large complex security projects, portfolios, and/or programs.

The ideal candidate will have demonstrated experience leading a team that is not located on site. The candidate must have the ability to interact with senior level executives, have strong command skills, and confidently address issues and communicate solutions. Projects may include technologies and services such as vulnerability management, policy and compliance management, web application testing, and incident response.

Role Responsibilities

-Ensure the seamless delivery of all security services provide by Secureworks

-Perform client account management (communications, site visits, monthly & Quarterly Governance, etc.)

-Lead cross-functional program teams in security remediation planning and execution of security programs by planning and tracking of tasks, schedules, resources and dependencies- facilitate & drive project meetings

-Support client’s Security Operations Center with Incident Response and Incident Handling programs

-Drive definition and closure of project requirements, project plans/schedules, and resource needs with stakeholders and within team resources

-Actively manage programs and/or project portfolio, provide consistent program status and progress against objectives

-Manage projects/portfolios that involve significant business complexity and communication, with organized collaboration and conflict resolution across diverse organization

-Analyze security services offerings and program portfolio to define cost models and success metrics

-Participate and lead internal projects as required. Assist in building out and maturing the PMO

-Raise accountability; escalate issues in a timely manner and create and maintain detailed Project Plans

-Resolve issues, dependencies and conflicts; make certain that all team members are involved and engaged

-Demonstrate the ability to assess a situation and recommend changes to achieve goals, even if it means major mid-course changes to the project plan

-Work to ensure projects are successfully implemented while taking into consideration a complex customized environment, constant resource constraints, accelerated timelines, and/or reprioritization of projects

-Champion & contribute to project / program management best practices and innovate & champion processes/methodologies at project level

As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.


-Minimum of 10 years of related experience as a Program Manager or Service Delivery Manager in a technology focused Enterprise environment

-Minimum of 2 years of experience managing cyber security projects


-BS (MS preferred) in Computer Science or Engineering or equivalent

-CISSP certification preferred

-Project Management Professional (PMP) certification preferred

-Previous SOC or NOC experience preferred

-Working knowledge of SIEM technologies and Firewalls, IDPS, TCP/IP and other security tools

-Proficient experience working in an ITIL environment

-Advanced proficiency in: automated project management tools such as Microsoft Project; analytical, organizational, project management, interpersonal and communication skills (verbal and written)

-Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage multimillion dollar customer projects and portfolios

-Incident Response experience preferred

-Senior level experience with network technologies and concepts

-Working knowledge/experience of networking, security and applications preferred


Remote in the Northeast with travel up to 50%

Secureworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Secureworks encourages applicants of all ages.

Organization: Information Technology

Title: Senior Security Program Manager - Secureworks - Remote

Location: North America-US-NJ-Princeton

Requisition ID: 17000WJ9