Dell Sr Advisor Proj/Prog Mgmt - IT - SecureWorks in PROVIDENCE, Rhode Island

IT Project/Program Management Sr Advisor - SecureWorks


is a global leader in providing intelligence-driven information security

solutions. We play an important role, as no organization in the world is immune

from cyberattacks and the nature of the attack is changing every day. Internet

security is a problem that will never be solved. Unlike point products that

address a specific technology issue, we attack the problem holistically by

analyzing threat actor tactics, techniques and procedures, and develop

solutions using best-of-breed technologies to protect our clients. We are one

of the best in the world at understanding the threat.


short, we give our clients an early warning capability. SecureWorks was founded

in 1999 and headquartered in Atlanta, Ga., with offices in all the major

security markets around the globe. We have more than 2,000 team members, and

partner with more than 4,200 clients in 59 countries to keep the bad guys out

of their networks. We’ve been consistently recognized by industry analysts,

readers’ polls and as a leader in the Gartner Magic Quadrant for managed

security services, worldwide.

Role Overview

As a Project /

Program Management Consultant with our Dedicated Teams, you will have high

visibility and significant responsibility for the deployment of managed

security services (MSS) to new and existing SecureWorks clients, primarily on a

very large enterprise, global scale. You

will provide end-to-end and cross-discipline leadership and communication

throughout the Project Lifecycle, coordinating with many MSS business unit

groups to ensure on-time and successful project deployments are achieved with a

high degree of customer satisfaction, and in accordance with SecureWorks

defined deployment processes. You’ll manage each aspect of the service

deployment project including project initiation, solution design, provisioning,

service activation and transition to ongoing service delivery. Deployments you manage can be large scale,

multi-faceted, and may have significant tactical, financial or strategic


Role Responsibilities

-Manage multiple

large complex projects simultaneously, and own projects through all phases from

start to finish, including developing and maintaining detailed project plans

and schedules, evaluating process initiatives and creating process improvement

plans where needed, and proactively developing processes resulting in improved

work efficiency and Customer satisfaction (be a key contributor of continuous


-Facilitate and

influence decision making with Customer Stakeholders. Provide information to both internal and

external audiences and represent the organization to customers, the public,

government, and other external resources.

-Ensure Customer

needs are addressed promptly and professionally.

-Provide guidance

and leadership to engineering teams to ensure that project priorities are


-Develop and provide

accurate reporting and metrics for internal and Customer facing requirements.

-Assess existing

quality process including areas of improvement and ensure that the team has

actionable data to continuously maintain SLA adherence.

-Model our culture

of inspirational leadership on all projects: provide feedback in a positive

manner, communicate professionally and successfully with others, support team

building by building mutual trust and encouraging respect and cooperation among

team members.

As a

managed security provider, SecureWorks expects its employees to understand and

apply commonly known security practices and possess a working knowledge of

applicable industry controls such as NIST 800-53. Employees will be expected to

acknowledge their security responsibilities in writing prior to gaining access

to company systems. Employees will be required to maintain a working knowledge

of local security policies and execute general controls as assigned.



to learn the defined implementation process and execute accordingly.


to manage time and balance priorities in order to progress through concurrent



to work independently or as part of a collaborative team.


a vested interest in the success of assigned projects.


familiarity with project planning concepts.


proficiency with MS Excel, Word, Outlook, and Project.


adapt to various applications and tools utilized by the Deployment team.


Bachelor’s degree from 4-year college/university


years+ project management experience


written, verbal communication skills


MS Excel, Word, PowerPoint, MS Project skills


-PMP or PMI certified preferred




SecureWorks is an equal opportunity employer.

All qualified applicants will receive consideration for employment without

regard to race, color, religion, sex (including pregnancy), sexual orientation,

gender identity and/or expression, national origin, protected veteran status,

disability, genetics, or citizenship status (when otherwise legally authorized

to work) and will not be discriminated against on the basis of such

characteristics or any other status protected by the laws or regulations in the

locations where we operate. SecureWorks

encourages applicants of all ages.

Organization: Security Solutions

Title: Sr Advisor Proj/Prog Mgmt - IT - SecureWorks

Location: North America-US-RI-Providence

Requisition ID: 17000MPG