Dell Adobe Analytics Tool Program Manager-Austin, TX in Round Rock, Texas
As the eBusiness Consultant for the Adobe Analytics Cloud, you will be responsible for managing the Analytics program across Dell inc. worldwide. We have one implementation collecting data across all Dell and DellEMC pages worldwide including: Consumer and Commercial, commerce and eSupport for 170 Countries and 28 languages. This gives us billions of records of data from half a billion unique annual visitors to manage and help drive business decisions. A position on our team provides outstanding visibility to a wide variety of business questions that will help you expand your expertise.
We have a small team of tool subject matter experts who own a tool, and a support team to help manage tool implementations and digital analytics data integrity for Dell.com. Digital Tools at Dell include: Adobe Analytics, Adobe Target, Adobe Data Workbench; Tealeaf, Ensighten Tag Management, OpinionLab and iPerceptions.
Program Management : Manage intake for large and small projects. A few examples are:
Management of Dell/EMC integration : Create the roadmap for migration of EMC data to our shared set of Tools/Platforms. Ensure that requirements from both Dell and EMC are documented and then met, hold participants to timeline and testing.
User Support : We have 1000 users of our tools worldwide. They range from casual users to power users.
We do not publish any reports on this team, nor do we perform detailed analysis. We are not fully tied to a weekly, monthly calendar. Rather, we must help the business with enhancements as quickly as possible, sometimes dependent on agile release schedules.
Build out and Evangelize a Data Ambassador program in which specific POCs within business units will own the requirements, requests, and issues arising from said BU. This program will allow for more efficient Adobe Program management by funneling information up from the business and dispersing information about the data/tools.
User Education: Train and teach end users via workshops, Wiki entries and other forums (such as Sharepoint). Promote transparency and self-service, or work streams through the data ambassadors.
--Undergraduate degree and 6 years relevant experience or Graduate degree and 3-5 years relevant experience. Relevant experience = working in eCommerce, online agency, web developer or analytics.
-Prior eCommerce experience and/or High‐level Digital Marketing experience required.
-Intermediate to advanced knowledge of at least one of these tools: Adobe Target, Adobe Analytics, Data Workbench, Ensighten, Tealeaf.
-Experience communicating ideas (hypothesis, impact projections, etc.) and project output to business audiences. Provide regular deep-dive training in one or more of our tools to enable the business to understand our data
-Must have a passion for Data! Data integrity validation including integrations between our tools
-Strong collaboration skills with ability to drive cross-functional teams forward and build consensus
-Ability to work in a fast paced, high growth global environment. Must be able to prioritize tasks based on customer impact and set stakeholder expectations accordingly.
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.
Title: Adobe Analytics Tool Program Manager-Austin, TX
Location: TX-Round Rock
Requisition ID: 17000VO1