Dell Consultant, Process Engineering - Round Rock, TX in Round Rock, Texas

Consultant, Process Engineering - Round Rock, TX

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the Comprehensive program/project management skills sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Role

Responsible for defining, understanding and implementing quality processes and best practices for global channel (partner) operations. Will own assigned processes, analyze their effectiveness, review and leverage best practices, provide insights into process performance; as well as understand potential for standardization, simplification and automation. This is a key role in channel operations to transform our key partner processes to be best in class.

Responsibilities

-Analyze data on relevant project metrics and trends in audit findings, customer surveys and draws inferences as well as identifies corrective, preventative and improvement action plans to improve overall customer satisfaction

-Set direction and leads deployment of processes and best practice implementations

-Provide quality management consulting around processes

-Define and implement key process improvements at organization level

-Execute transformational process designs and programs to support the company strategy across multiple layers of organization

-Develop business cases, ROI analytics, impact analysis and prioritization requirements for program selection

-Translate opportunities to process steps, organizational design, and tool requirements

-Identify and execute document current state "as-is" and "to be" process flows, system flows, and data flows

-Coordinate across organizations to determine impacts from implementation of future state solutions

-Partner with various organizations to ensure alignment

"LIPriority"

Requirements

-Implementation process designs, automation and simplification

-Clear achievement of agreed measures of success

-Demonstrable program sustainability and scalability Achievement of Channel Sales Operations strategic and performance goals

-12 years of related experience in a professional role with a Bachelor’s degree; or 8 years with a Master’s degree; or 5 years with a PhD; or equivalent experience

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

-Life at Dell means collaborating with dedicated professionals with a passion for technology

-When we see something that could be improved, we get to work inventing the solution

-Our people demonstrate our winning culture through positive and meaningful relationships

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work

Dellis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate.Dellencourages applicants of all ages.

Come join us! For More Information , visit us on the web atwww.dell.com/careers

Job: *Business Process Mgmt

Organization: *Operations

Title: Consultant, Process Engineering - Round Rock, TX

Location: TX-Round Rock

Requisition ID: 17000NF9