Dell Sr Systems Engineer in Stuttgart, Germany

Job Description:

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Pre-Sales Department at Dell EMC, we are looking for a Systems Engineer to join our team in Germany .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities:

The Level 3 Sizing Analyst in the Pre-Sales Shared Services Sizing Team provides senior level technical support of pre-sales activities in Sizing customer technical solutions. Coordinates the analysis, and development of sound Performance based technology solutions.

  • Provides the Sales Team with performance based, account specific, solutions used to shorten the sales cycle and eliminate customer objections. Deliver all services to the field within defined SLAs and quality measurements.

  • Provide skilled knowledge of EMC services, solutions, and products to the Presales Field. Inquiry topics include the features, functions, compliance, usage, configuration, and support of EMC products, solutions, services and tools and utilities.

  • Technical emphasis is on both Unified and Symmetrix/VMAX Performance Analysis and integration with both customer and account team requirements.

  • Logging of requests via the SFDC Case system in order to provide accurate tracking of cases around various Sales and Pre-sales requests.

  • Monitor regional issue escalations resolutions in partnership with the Theatre Leads and Service Delivery Leads. Escalation of problems when appropriate to Team Leader and GBS Manager

  • The Level 3 Sizing Analyst delivers technical presentations to EMCs Sales/Presales staff and senior management as required.

Essential requirements:

  • Post qualification experience in an IT technical role. Dell EMC Pre-Sales knowledge and Dell EMC solution design experience

  • ISM Qualification (Information Storage and Management). EMC Proven Professional Certification is required preferably in the VMAX/Symmetrix and/or Unified Space (Unity, VNX, Clariion and Celerra)

  • Strong knowledge of EMC performance and analysis tools such as: DiskSizer and SymmMerge. Backup and Recovery knowledge/experience. Knowledge of EMC Products such as: Unity, VMAX, VNX, CLARiiON, Celerra, Symmetrix.

  • Conflict resolution skills, Presentation skills, Customer Service skills,

  • Responsiveness, good time management, excellent communications skills, solution oriented

  • Fluent in German and English

Benefits:

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all Ages.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

Functional Area(s):

Professional Services

Business:

EMC Corporate

Business Unit:

100 - EMC CORPORATE

Location:

Germany - Berlin, Germany - Duesseldorf, Germany - Frankfurt, Germany - Hamburg, Germany - Hannover, Germany - Munich, Germany - Stuttgart

AutoReqId:

175191BR