Dell Account Manager, Inside Sales - Toronto, ON in Toronto, Canada

Inside Sales Account Management- Toronto, Ontario

Dell Canada, headquartered in Toronto has offices in Ottawa, Montreal, Vancouver and Halifax. Dell plays a critical role in transforming the computing industry, making advanced technology more accessible and affordable to people and organizations around the globe. Simply put, we give our customers the power to do more. Our entrepreneurial spirit drives us to challenge the status quo to find new ways to make IT work better. Today, our strongest-ever product and services portfolio and capabilities address the full range of technology requirements – all to deliver comprehensive solutions with best value, ease of use and flexibility.

We are currently looking for Inside Sales Account Management Professionals to join our team in Toronto, ON Canada .

Role Responsibilities

- Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience

- Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers

- Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution

- May focus on new account development and/or expanding existing accounts

- Uses thought leadership to build customer relationships and assist customers in developing business solutions using Dell products and services

- Coaches others in closing complex deals and assists others in keeping up-to-date on Dell’s technology, products, and services

- Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding

- Organizes internal/external resources in response to customer needs

- Articulates how the Dell business model relates to selling Dell products and services

- Key point of contact for customer but may escalate customer issues/concerns as appropriate

Requirements

- 6 years of relevant experience or equivalent combination of education and work experience

- Responsible for a high number of less sophisticated accounts, or a fewer number in more sophisticated accounts

- Some involvement in outside sales lead with inside sales support

- Average-to-high revenue spend and/or account complexity within assigned business

- Higher strategic value within assigned business

- Advanced level sales representative, contributing beyond self, sought out by others

- Viewed as a trusted business advisor to the customer/partner and uses in-depth knowledge of Dell’s technology, products and services to help customers/partners formulate strategy and direction

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

- Life at Dell means collaborating with dedicated professionals with a passion for technology

- When we see something that could be improved, we get to work inventing the solution

- Our people demonstrate our winning culture through positive and meaningful relationships

- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

- Our team members’ health and wellness is our priority as well as rewarding them for their hard work

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past of present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, and persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.

Come join us! For more information, visit us on the web at www.dell.com/careers

CommercialSales

Job: Inside Sales Acct Mgr

Organization: Commercial Sales and Enterprise Solutions

Title: Account Manager, Inside Sales - Toronto, ON

Location: CA-ON-Toronto

Requisition ID: 17000P75