Dell TSR in Kawasaki, Japan
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Provides product or BU specific expertise. May own account sets and/ or be called into accounts as opportunities are identified. Acts as a technical resource to support the sales organization to meet and/or exceed their objectives. Identifies customer needs/ requirements, and recommends the appropriate products and solutions. Provides pre-sales technical support during the sales process. Remains up-to-date on new product, technology, and services offerings. Stays current on industry and vertical solutions as well. Assists in the on-going technical education and development of the broader team Promotes and positions key strategic product and service offerings.
Provides direction and guidance/mentor to team members and coaches others in closing the most complex deals. If account/acquisition focused individual responsible for highest revenue spend in business and/or account complexity within assigned business. Fully adept in products and services. Advanced level specialized sales representative, influencing how others engage and interact across the segment. Advanced understanding of subject matter. Organizes senior internal/external resources in response to, and in anticipation of customer needs. Maintains relationships at executive leadership and departmental levels to lead to new business opportunities. Utilizes strategic probing to identify, evaluate, and recommend highly complex alternative technology solutions. Understands and leverages solutions and can explain how complex multi-faceted solutions will benefit the overall business. Effectively balances demands from multiple stakeholders, coordinating team where appropriate to ensure timely delivery. Identifies and engages senior cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs.