Dell Data Center Analyst – Global Data Center Services - Digital-IT in Round Rock, Texas
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Data Center Analyst – Global Data Center Services
Location: Round Rock, TX
Dell Information Technology is a world-class IT organization that employs 5000+ across the globe. We are focused on driving business transformation, superior customer satisfaction, and revenue growth through innovation and cutting-edge technology that leverages traditional ERP, as well as cloud, analytics, mobile, and social solutions.
Dell’s Global Data Center Services organization is responsible for the services/operations for all of Dell IT’s global data centers. The Data Center Analyst oversees the coordination of data center space allocation and layout and is involved in developing, modifying and executing data center policies, processes and standards. Evaluates implemented solutions and practices, ensures compliance is met, identifies opportunities and recommends solutions for continuous improvements.
Principal Duties and Responsibilities:
Periodic inspections of assigned data centers to ensure policies are being upheld
Responsible for floor space allocations and related rack and rack peripheral infrastructure build out to accommodate hardware installations and moves
Generates and communicates Data Center metrics
Manages data center operations–owned inventory
Communicates provisions of data center policies and standards; facilitates customer understanding of processes and procedures
Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability
Assumes a leadership role in developing and applying new approaches to data center management
Maintains up-to-date knowledge of information systems technology and disseminating that knowledge to the organization
Works with users, and cross-functional teams to translate requirements into documented processes and procedures
Develops new analytical approaches to data analysis
Performs complex tasks with regards to the development of processes, procedures, automation tool implementation, and deployment of tools
Leads the development and delivery of technical training programs
Acts as team/project leader on one or more initiatives or projects
Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline with 5+ years relevant experience; or Master’s degree with 3+ years relevant experience; or equivalent work experience
In-depth understanding of data center infrastructure optimization techniques such as Computation Fluid Dynamics (CFD)
Advanced knowledge of production processes and data center infrastructure
Excellent understanding of all IT hardware
Excellent verbal and written communications skills; strong presentation skills
Able to effectively convey technical aspects to senior leadership and/or customers
Good understanding of industry standards, best practices and emerging technologies
Ability to prioritize projects and/or deliverables
Ability to work effectively with senior management
Strong data analysis skills – ability to make recommendations/informed decisions from data
Must be legally authorized to work in the US with no restrictions; visa sponsorship not offered with this position
Preferred/Nice to Have :
Knowledge of data science and big data analytics (Tableau, Hadoop) concepts is a plus
Data center certifications are a plus
Six Sigma is a plus
ITIL knowledge is a plus
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