Dell eCommerce Advisor Round Rock, TX in Round Rock, Texas
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eCommerce Advisor Round Rock, TX
Dells Marketing Vision is to be a world-class, innovative and customer-focused marketing organization that shapes our offerings, influences our stakeholders perceptions and behaviors, and drives growth and profitability. Dell provides boundless opportunities for lateral and upward mobility and growth. We have a Mentor Connect program that enables you to seek mentorship to support personal and professional development. Dell also has Marketing University that provides marketers tools and courses to develop and strengthen functional marketing skills, deepen technical expertise, enhance personal effectiveness, and strengthens leadership skills.
Become a key contributor in the US for Online group at Dell.com and Alienware.com. As one of the top eCommerce sites in the world, hundreds of millions in sales are transacted annually in our Online Store. Our mission is to provide the best customer experience for those who choose to build their system or purchase Dell products online.
We are looking for a highly motivated and autonomous person to join the team as web content and site merchandising producer. This role is responsible for the day-to-day execution of campaigns, pathing and navigation improvements, offer promotion, and online initiatives within the online PC business. This person is integral to ensuring the maximization of conversion, revenue-per-visit, and margin-per-visit metrics, and is tasked to deliver a high degree of output quality through critical problem-solving skills in a highly ambiguous and fluid environment. It is important that the candidate for this role be comfortable with process improvements, have an excellent attention to detail, and can successfully interact with people at many different levels in the organization.
Ideal candidate will have a track record of sales effectiveness, with a strong foundation of effective marketing communications within B2C framework. Additionally, robust attention to detail, autonomy, and problem solving of highly technical issues is critical. Knowledge of Home and Commercial markets is preferred. We are looking for a strong team player with a positive, energetic and can-do attitude.
The person who will be successful in this role will have: A passion for the eCommerce space, Excellent written and verbal communication skills, Strong organizational agility and interpersonal skills; ability to work independently, quickly and thoroughly under multiple deadlines, and a strong eye for detail and organization as well as the ability to focus on the big picture.
Working with design team to develop site assets as part of promotional campaigns.
Candidate should have strength in developing learning content in customer friendly terms to explain complex technology.
Analyze business trends to optimize operational metrics for both the Alienware and the Online systems business.
Develop and execute a website testing plan to optimize website pages to reduce leakage/bounce rates and improve mix-shift and upsell.
React quickly and decisively to business pressures to maximize conversion.
Partnership with brand & sales teams to formulate and execute online merchandising for promotional campaigns, product launches, etc.
Development of innovative solutions for online marketing campaigns
Collaboration on, and project management of, long term site enhancements
Participation in cross-functional strategic initiatives
Bachelor's Degree plus 4 years of relevant experience (Marketing, eBusiness/ecommerce)
Experience in the online/eCommerce space
Understanding of PC business across e-commerce landscape and purchase triggers
Experience with online experience projects
Experience working with and influencing cross-functional teams
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .