Dell Advisor, Sales Operations APJ Renewals in Singapore

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  • Identifies and evaluates services sales growth strategies and formulate action plans for implementation

  • Supports key business operations activities and continuous improvement of end-to-end renewal sales process. Define and establish sales operational controls and mitigate risks.

  • Review and improve systems, processes and sales strategy in alignment with APJ requirements and global standards.

  • Researches problems, and delivers solutions working cross-functionally to resolve.

  • Recommends and implement renewal sales performance strategies and measurement on the basis of analytical findings and providing decision support to senior management.

  • Knowledge of maintenance services industry and business principles related to sales process and key performance indicators. Leverages business acumen and financial acumen to give advice and execute program delivery

  • Develops business models, business cases and forecasting tools in support of various strategic initiatives.

  • Serves as primary interfaces with other internal functions within APJ and globally.

  • Responsible for influencing sales behaviour and capabilities

  • Drives initiatives to improve business operations activities

Qualifications, Skills and Experience

  • 5+ years of relevant experience or equivalent combination of education and work experience

  • Strong background in Renewals Sales, Services Sales Operations, Sales Planning and Strategy, including delivery on business goals and implementing new processes, programs and/or initiatives

  • Manages critical projects timelines, milestones and deliverable.

  • Financial and analytical experience

  • Ability to work effectively with senior management, possesses strong presentation and communication skills

  • Bachelor’s Degree (non - technical)